To give hospitals an easy way to manage Financial Assistance documents online.
To save hospitals thousands of hours manually processing Financial Assistance Applications.
To give patients the option to apply for Financial Assistance online.
How It Works
Step 1 - hfa Creates Your Online Application
hfa converts your paper Financial Assistance Application into a simple, EasyApply experience. hfa creates a pre-screening tool using your Financial Assistance Policy guidelines, and creates a step-by-step form for your patients to complete your Financial Assistance Application online, attach supporting documents, and sign electronically from any device.
Patients access your hospital’s EasyApplyApplicationthrough a link on your website, your unique URL included on your statements, or simply by visiting Hospital Financial Assistance.com and selecting their hospital.
After completing their application questionnaire, signing electronically with their own unique digital signature, and attaching supporting documents, hfa securely delivers the application documents to your business office. This includes a digital copy of the completed Financial Assistance Application form as well as allsupporting documentation.
Step 3 -hfa Sends Completed Applications to Your Financial Assistance Department
The method you will receive completed applications varies based on your hfa partnership.
Basic Partnership – Completed documents are sent to your Financial Assistance Department via secure email, fax, or mail.
Premium Partnership –Completed application and documents are made available through hfa’s secure, HIPAA compliant, client portal. Applications and documents are saved in patient folders, that make it easy to view, download or access for future audit purposes. Unlimited storage. Unlimited Access.
Full-Service Partnership – Receive a weekly report with Financial Assistance determinations according to your policies and procedures. If your EHR system allows, the appropriate discounts can be posted directly into your system electronically.
Whether you’re a small hospital or a large health system, the technology platform of online hfa allows you to grow at your own pace. Enjoy unlimited storage space and file access comes that is included with your Premium or Full-Service Partnership.
hfa’ s Online Financial Assistance Application service meets every requirement for transmitting and securing private electronic health data as required by the U.S. Department of Health and Human Services.
All files are secured in transit with no less than 128-bit encryption and stored at rest using AES 256-bit encryption.
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